F.A.Q. Your Questions Answered.

On this page you will find answers to frequently asked questions. If you have any questions or queries that are not answered on this page, please get in touch
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General QuestionsWebsiteDomains & HostingPayment
General Questions
How long will it take for my project to be completed?
The timescale of a website project is often dictated by the client. If you have a deadline in mind I will make every effort to meet it for you. The most common delay in the creation and completion of a new website is waiting for content to be supplied by the client. For most projects, I try to work within the 4-6 week time-frame.
Will we meet face-to-face?
In the majority of cases a meeting isn’t necessary and most of my websites are generally completed with contact via email and telephone only. I stage all my web productions online on a secure testing server for you to view the work in progress. This way we can have regular communication to ensure you are getting exactly what you expect.
What services do you provide other than website design?
I fully support any website I design and I’m always available should you encounter any problems or require any enhancements. I offer web site maintenance, web hosting, SEO and social media marketing, domain registration and hosted email services.
Are there any hidden costs?
No. I will discuss with you your website requirements and then price accordingly. Once you have placed an order for your website with me, I work hard so that the outlined price quote is strictly adhered to. Web design is very much an evolutionary process and often clients change the scope of a project once underway. If the need to alter the price quote arises, I will communicate this to you before any extra work is started. If changes and/or additions are requested by the client additional costs will be agreed to.
Website
Will my website be search engine friendly?
SEO does take time, particularly for new websites. However, all my websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.
How much will a website cost?
The cost of a website varies depending on the site and complexity. A starter website containing a homepage, about page and contact page starts at approximately £200. If you get in touch I will be pleased to discuss with you, your website design requirements and give you a quotation based on your unique needs.
I already own a website and need it updated, can you help me?
Yes, I would be happy to look at your existing website and give you a quote for updating it.
Domains & Hosting
What web hosting services do you offer?
I will take care of the setup, configuration and maintenance of the website, domain registration/administration, website backups, security hardening, server monitoring, uptime monitoring and website installation. Hosting packages are annual subscription.
Can you manage our web needs?
Yes – we are your one stop shop providing all your web services. I can register your domain name – design your website – provide your web hosting and arrange your email accounts for you.
How much does web hosting cost?
Web hosting is an annual subscription and the price will vary depending on a number of factors. The primary factor to consider is how busy your website is and how much traffic you anticipate. I can offer anything from a shared server to a fully dedicated virtual private server.
Does my hosting include 24/7 support?
No. As the account administrator, only I have access to the server technical support. In case of technical issues, simply e-mail us to report the issue and I will do our best resolved as quickly as possible. Support tickets will be resolved within 24 hours, or sooner.
Payment
What payment methods do you accept?
At this time, I only accept payment via BACS.
Are there any hidden costs?
No. I will discuss with you your website requirements and then price accordingly. Once you have placed an order for your website with me, I work hard so that the outlined price quote is strictly adhered to. Web design is very much an evolutionary process and often clients change the scope of a project once underway. If the need to alter the price quote arises, I will communicate this to you before any extra work is started. If changes and/or additions are requested by the client additional costs will be agreed to.
How much will a website cost?
The cost of a website varies depending on the site and complexity. A starter website containing a homepage, about page and contact page starts at approximately £200. If you get in touch I will be pleased to discuss with you, your website design requirements and give you a quotation based on your unique needs.
How much does web hosting cost?
Web hosting is an annual subscription and the price will vary depending on a number of factors. The primary factor to consider is how busy your website is and how much traffic you anticipate. I can offer anything from a shared server to a fully dedicated virtual private server.